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FAQ

ORDERS:

1. How do I track my order? 
In your order confirmation, click on the "Track My Order" button for up to date tracking information.

2. Do I pay sales tax? 
We are required by law to collect sales tax in the state of California, where our warehouse is located.

3. Who do I contact if there is a question or issue with my order? 
Please email Orders@HandstandKitchen.com and we are happy to help! 

 

PRODUCTS: 

What is the recommended age range for Handstand Kitchen products? 
Our products are designed to be safe and comfortable for kids ages 6 and up...but adult chefs love using Handstand Kitchen products, too! 

Silicone Molds: 

1. How do you cook with silicone? Is it safe?
All of our silicone molds are made of the highest quality food grade BPA free silicone. They are safe to use in the oven, freezer and microwave. Browse our recipe collection to make all kinds of culinary (and DIY crafting!) delights using our fun colorful molds. You can also use our silicone molds with any favorite recipe...simply bake for the time and at the temperature your recipe indicates.

2. Can I reuse the silicone molds?
All of our silicone molds are durably crafted, reusable and made to last. 

3. What are the care instructions?
The silicone molds are oven, freezer, microwave and top rack dishwasher safe, and temperature safe from -40°F to 428°F (-40°C to 220°C).

4. How do I wash the silicone molds? 
Our colorful molds come in many fun detailed designs! For the best cleaning results, be sure to rinse the mold well after using before placing it in the top rack of your dishwasher to wash.

5. Why are my baked goods sticking to the silicone mold? 
To avoid having baked goods stick or tear when removing from the silicone molds, follow these simple steps for perfect results every time:

Grease the mold very well before adding batter. After baking, place silicone mold on a cooling rack and allow baked items to cool completely. Once cooled to room temperature, carefully turn mold over to remove perfectly shaped treats that are ready for chefs of all ages to decorate!

Cookie Cutters: 

1. What are the cookie cutters made of? 
Most of our cookie cutters are made of durable stainless steel. A few of our sets contain sturdy food grade plastic cookie cutters or cookie stamps.

2. How do I clean the cookie cutters?

All of our cookie cutters and stamps are top rack dishwasher safe.


Silicone Utensils

How do I clean the silicone utensils?

All of our silicone utensils are top rack dishwasher safe.

 

The Chopping Block Knife Sets:

1. Is it safe to use the knives to cut hot food?
Our knife sets are FDA approved and are temperature safe from -4°F to 212°F (-20°C to 100°C).

2. Can The Chopping Block knives be sharpened? 

No, our knives are made of nylon plastic and are serrated. To maintain their safety, they cannot be sharpened. With hand washing after each use, they are designed to hold up to years of use for all of your culinary adventures!

Apron Sets:

What are the aprons made of? 
All of our apron sets are constructed of 100% cotton and are machine washable (hang to dry). They are designed to be comfortable and practical to wear when getting messy, whether cooking, painting or DIY crafting.

 

Have a question? We've got answers! 
Email Orders@HandstandKitchen.com